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Businiess name:
Stonehedge Gardens
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Review by:
citysearch c.
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Review content:
We had heard that this was a great restaurant. Well, the food was good--if you could wait a total of three hours to get all the food and another 45 minutes to pay the bill. At first, the owner was flexible and accomodating. The waitress was also nice. As the place got busier, the waitress disappeared and the owner mindlessly rolled silverware while the waitstaff became totally swamped. After waiting almost an hour for my credit card, I talked to the owner and he became rude and defensive. When I finally got the bill, there was no itemization--just a $58.00 charge and an included 20% gratuity for a whopping total of $78.00. When I questioned the bill, again, the owner became rude, cut me off, and said that we were not used to a ""fine dining"" establishment. (I guess because we ate outdoors on the patio with the other 'heathens'?) Although our waitress did not handle the situation well because she was overwhelmed, she was never openly rude-- just absent from the patio area for about an hour. The job of an owner/manager is to help out waitstaff and run interference. This owner was not helping out his staff at all. I do not expect red carpet treatment, but a simple ""I'm so sorry, how can I fix this for you?"" is much more accomodating than ""Hey, my waitress is crying and I'm trying to help her out, here."" Perhaps the waitress was crying because she received absolutely no help from the owner as he continued to focus on silverware. I will never return to this restaurant and encourage other patrons to avoid Stonehedge as well.
Pros: food, live music
Cons: service, the owner
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