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Businiess name:
The Big Easy
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Review by:
citysearch c.
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Review content:
i had dinner at big easy when they first opened. the service was great, and the food was delicious. i recently visited there again for lunch and my experience was completely opposite from my first visit. we walked in and there was a group of people waiting to be seated in front of us. they seemed to be frustrated about the fact that they had been waiting a while to even be seated. when it was our turn, about 4 different waiters came up to us telling us that it would be a minute. the line just kept growing and growing out the door. they seemed to be either understaffed or overwhelmed... it was busy but not THAT busy. when we finally got seated, it took 10 minutes for anyone to come and even get us drinks. she was friendly but just seemed like she was out of it. the food took a long time for it to come out. our waitress never even came back to our table to check on us. we had to stop a guy who seemed to be the manager there to get more water, condiments, etc. the staff seemed nice but they were all running around crazy. it just seemed like they didn't have their stuff organized at all.
Pros: average food, located downtown
Cons: not that great of service
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