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Businiess name:  Eleven Madison Park
Review by:  citysearch c.
Review content: 
The hostess' were nice and accomodating. High ceilings and decor made the ambience. 11 Mad's reputation for service is well-known so I expected excellence. I WAS disappointed. Our waiter didn't offer a wine list and questionned our cocktail order. Asking if we were sure it was a ""real"" beverage. We hardly saw him, altho' other busboys were attentive. I was taken aback when he came over to ""school"" me on how to eat my fish. Fine dining establishments usually attend to breadcrumbs left on the table. Not this time. I came back from the restroom, found my napkin folded but all the breadcrumbs were still on the table and more on my seat. Fortunately, the shining moment of the evening was when chef-Kerry Heffernan came out to greet diners. He was ABSOLUTELY charming and gracious. His food will make you come back. And yes, the SOUFFLET was sublime chocolatey heaven. Pros: Chef, Decor, Food

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