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Businiess name:
Nob Hill Cafe
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Review by:
citysearch c.
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Review content:
Very rude and apathetic service. I was with 2 friends, they got their entrees but the manager brought the wrong thing to me - I ordered a pizza, everyone at the table heard it. So he says, ""Oh...okay. Sorry. It'll be a few minutes.""
So we have that awkward situation where they have hot food, and I tell them to eat...eventually they start. Now I'm sitting near the oven, and I watch about 2 dozen pizzas come out. NONE comes to our table. We asked the manager and he keeps saying, ""just a few minutes."" After about 25 minutes, my pizza comes out. I asked him why he didn't put my order in front of all the others and he says, ""Oh, they had their orders in already."" ""Yeah, but I ordered first!"" So he says, ""Uh-huh."" Like, call someone who gives a s**t.
Now I've been in situations like this before, and I just expected them to take the lousy 10 bucks off of the menu. Did they? NO! They charged the full amount! Just pissed me off, no real apology, no effort to make the customer happy, and no offer of a free glass of wine, dessert, any of the things a decent restaurant would do.
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