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Businiess name:
Findlay Toyota
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Review by:
citysearch c.
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Review content:
I just recently purchased a used Toyota Tacoma from this dealership, and it was a HORRIBLE EXPERIENCE!!!!! When we purchased the vehicle they told us that the smoker smell in the car would come out and they would detail and shampoo everything to get the smell out. I went in a few days later and it still smelled like and ashtray, so they said they would clean it again. Four days later the car still smelled!! We asked what our options were and they said they would clean it again or they would trade it in for $9,000 less than we paid. Meanwhile, the whole time they had our car, we didn't get a loaner car. We also asked to have another company clean the car and they refused. The inside of the car was haphazardly cleaned and dog hair, dirt, smeared food was still visible in the car. We asked to speak to a manager and they didn't even do that for us.
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