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Businiess name:
Spitz - Los Feliz
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Review by:
citysearch c.
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Review content:
We ordered two salads, chocolate cake and lemonade for delivery the other night. The initial phone order was met with a rushed and an unpleasant voice and two returning phone calls by the staff. The second call was regarding our order, somehow they misplaced our order and the third phone call was asking for our credit card info again. We were told our food was on the way. Great. However, an hour and a half later we were still waiting for our two salads. When they finally showed up we were so excited about the bag of food that we failed to notice we never received our lemonade. Yet another phone call was made and we were told the delivery driver forgot and would turn around. About 20 minutes later ANOTHER phone call was made to inform us the delivery driver was too busy to bring our lemonade so next time we come in to the restaurant we can have two free lemonades... WTF?!? They charged our credit card, took nearly 2 hours and 5 phone calls to deliver two vegetarian salads and piece of chocolate cake 2 miles from their restaurant and refused to credit our card the $6 for the lemonade? Never again.
Pros: It's right down the street from Alcove and Mustard Seed so you can support those restaurants instead
Cons: HORRIBLE SERVICE, Average Food, did I mention HORRIBLE SERVICE?
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