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Businiess name:
Copper Dome Restaurant
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Review by:
citysearch c.
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Review content:
I enjoyed my service and food until I had to pay. I never have cash on me and didn't notice a very small sign in the entry until after I left.
They offer an ATM but prompts you to accept the transaction fee of $1.50 which will go to the Copper Dome. So, for a $7.65 meal the restaurant tries to get an extra 20% out of me instead of paying a merchant fee of 2.5% at the very max? I don't think so!
The 'old lady' that some people talked about wasn't very friendly but I don't it was on purpose. Although I did ask how much the ATM charge was and she first told me she doesn't know. So I check by swiping my card and cancelled the transaction, used my iphone to find my bank. While I was searching on my phone she finally told me she ""thinks"" the fee is $1.50 - she knew what it charged the whole time and didn't tell me because she knows it goes in her pocket and is not a good business practice.
I told them I'd rather drive to my bank a mile away and get cash for free.
To the owners - get a merchant account and a used processing machine and instead of charging customers to get cash, give them a 2% discount if they use cash instead of credit card.
Not sure how ATM machines work but it must be leased, or rented out - do the same with a credit card machine and avoid upsetting modern customers.
By the way, why accept personal checks without a way to verify funds but not accept credit cards? You are welcoming bad customers who will write bad checks and never come back. Better take no checks, but offer credit cards so your good customers won't have to pay a 'fee' to pay the bill.
Accept credit cards and I would give a five star.
P.S. I found this restaurant on City Search and planned on reviewing before I went so I am not the loud minority here, things could have been very different.
Pros: Sour Cream Burger was great, waiter gave excellent service.
Cons: doesn't accept credit cards
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