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Businiess name:
Pat's Restaurant
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Review by:
citysearch c.
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Review content:
I had always heared stories about the restaurant manager, mistreating customers but had never experienced it for myself. Our baby was crying when we went inside, so we took him outside and came back after five minutes when he calmed down. The hostess was hesitant to seat us & was nicely explaining that the owners were there and they were apparently giving her bad looks and I guess they have never had children because they don't know how they are. I kept explaining to her that he had just woken up so he cried for a little bit but that was it and he was not going to cry any more. But she kept saying ""the owners are here"" so my husband asked where the owners exactly were. The manager walked over & said what difference did it make... And that he was not gonna give us any service, so we turned around to leave but my husband asked one more time to talk to the owners. At that point the manager said ""this is a very big mistake"". Who does he think he is? The bouncer at a Vegas night club? Who says that? I still can't believe the whole thing. I am never EVER going back there again & since they also have a catering business, I am never going to hold events at establishments that allow only PAT's to cater at. They are disgusting and I have one message for them: If people keep coming back to you, it's probably because you are one of the few Kosher restaurants of your kind in L.A. And they don't have a lot of other choices. I am not upset with your hostess at all but your poor excuse of a manager is a real bully and I am truly disgusted by you. Have a nice life!
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