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Businiess name:
Chapel of The Flowers
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Review by:
citysearch c.
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Review content:
I chose Chapel of the Flowers because of their reputation. Now come to think of it, all the rave reviews are for their ""quickie weddings"" that flow like clock work for them. (No offense, I wish I went that route now!) Not for a $5,000 Grand Canyon wedding that takes much more planning and preparation which they failed miserably at. The only reason why we went to Las Vegas was to: get married at the Grand Canyon and have Chapel of the Flowers take care of our wedding from start to finish with no stress or worries for us. On our wedding day, the limo driver was late. He started taking us back to the Chapel instead of taking us to airport. Also, they forgot the two most important things that were suppose to be riding in the limo with us: Mike, our photographer and my bouquet! We had to go back to the Chapel to get them anyways. We missed our 1:30PM helicopter flight and had to have our flight rescheduled to 2:30PM. OK no big deal. Helicopter ride was awesome! My custom bouquet was what I asked for, simply beautiful! Our wedding was perfect. So, I was happy. We touch down in Vegas, there was no limo waiting for us. We were stranded at the airport for 30 minutes waiting for the limo. Mike (the photographer) was baffled as well. But he saved the day by taking photographs of us while we waited. He was cool so we tipped him well. All and all, happy for the most part. Then later that evening I get a called at 7:00PM from the Chapel ""bad news there was no audio on your wedding video. We think the Minister accidentally turned the volume down instead of up. We can edit it- put subtitles and music."" Basically, blah blah what's done is done there's nothing I can do for you. We watched the video... What a joke! It was like a movie from the 1920's. OK I just spent $5000 on my wedding and I received a video with no audio of our wedding vows. How upsetting. I'm still devastated to say at the least. I spoke to the owner. I knew he wasn't going to do anything nor did he care. This is a business and they're in it to make money! The owner kept saying that they forgot to collect the $250 for the Minister's fee from me so they will have to pay the Minister the $250 fee for me. I paid whatever was due in full! It's not my fault if they forgot to charge me $250 after the fact. Plus, why should I pay the Minister if it was his fault that we had no audio on our wedding video? I didn't get all bridezilla on them when I really wanted to! I don't have it in me since I work in the customer service industry and also own a business as well. Luckily, our photos came out beautifully in comparison to someone else?s Chapel of the Flowers wedding photos at the Grand Canyon. Thank you Mike for going above and beyond for our wedding photos! For all their SNAFU- all I got in return was $200. Is $200 enough for never being able to hear our wedding vows ever again?
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