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Businiess name:
Palio Dessert & Espresso House
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Review by:
citysearch c.
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Review content:
The very apotheosis of horrible customer service! I will never countenance another visit to this lousy establishment. In trying to purchase a latte, I was very rudely informed that I would have to eat outside after the barista spotted my lunch (I was on my way to work, and had brought food for my meal (trust me when I assure you that I would not have wanted to linger any longer than necessary in such poor company!)). I then went to pay, only to be informed that there was a $5 minimum purchase. Whereas days prior, the same transactions would have yielded only snotty looks and an elaborate spiel about a transaction fee, I was brusquely dismissed! The last in a too-long line of desperately unpleasant interactions, I have had it. I am only glad that I subsequently discovered a much more genial and obliging coffee shop staff only blocks away that will, from now on, receive all of my business. Shame on you, Palio!
Pros: Location
Cons: Relentlessly Unpleasant Staff
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