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Businiess name:
Tortilla Heights
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Review by:
citysearch c.
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Review content:
Each experience at Tortilla Heights makes me wonder why I keep going back. Service is generally sub-par, sometimes dipping to intolerable and the food is mediocre at best, with the exception of the queso (but then, it's pretty hard to mess up melted cheese, if you ask me). Having been in the restaurant business I'm generally the one that's quick to defend a slammed waitress or a mistake by the kitchen, but Tortilla Heights leaves me at a loss for words. Not to mention that the food is not nearly good enough for how pricey it is. I placed a to-go order recently - Queso, Soup and a KIDS burrito. I was wrong to think that my order would be ""quick"". Or cheap. My kids burrito (beans and cheese) was $7. I waited for more than 10 minutes after I arrived - and I had called in my order. I was never offered so much as a glass of water while I waited. Unacceptable. I keep going back with hopes that the service will improve or that maybe I was just in a crummy mood on my last visit.
Pros: Good margaritas, IF they arrive after you've ordered them...
Cons: Poor service, too expensive.
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