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Businiess name:
Century 21 Department Store
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Review by:
citysearch c.
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Review content:
So, after being there for for 3 hours my mom and I got separated from my sister (an adult.) After an hour we asked someone to page her name over the intercom so we could find her. The staff said they couldn't because she wasn't an adult. 5 hours later, we still couldn't find her. No one would help us. I spoke to security and everything. It turns out my sister accidentally damaged something trying it on, and they called the cops. They booked her - EVERYTHING. This after she spent over a thousand dollars at the store. I spent a thousand and so did my mom. Needless to say, everything is going back. The cops tell me they hate this store, and that employees are paid 50 bucks for every person they can get arrested. Most of the charges end up getting dropped because there is no basis for the arrests (so a waste of NY tax payers' money.) What's worse is that the staff lied to us. Instead of telling us where my sister was, they lied in the end, and said ""she came looking for you, got tired, and went back to the hotel."" The staff definitely seem like they hate their jobs.
Pros: cheap designer labels
Cons: awful service, bad store layout that makes u walk forever, and incompetent management
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