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Businiess name:
Rainbow Room
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Review by:
citysearch c.
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Review content:
Went to RR first time for brunch. Service great, food awesome, view divine. Used to go to Plaza for brunch, but now that they've closed, I'll be going to RR. Spread at RR is not quite as comprehensive as the Plaza, but what they DID have was excellent. Service was miles above the Plaza's, with its lackadaisical waitstaff. Could be due to fact there is also a ""captain"" in charge of waitstaff. Captain makes sure you know who he is, as there is extra line on the bill to tip him as well! Due to multiple tip lines on bill, we got confused, and inadvertently tipped captain $45 for simply doing his job! This on top of waitstaff tip! We called RR after fact to explain confusion, and said we wanted $45 refunded. They gave us total runaround, kept telling us it would be handled. It never was.
Pros: food, ambiance
Cons: bill/tipping policy
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