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Businiess name:
Pump'n' Jump
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Review by:
citysearch c.
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Review content:
I was so excited to bring my daughter to this place, thinking she would love it. When we got there she did not want anything to do with any of the jump houses. We were literally there for five minutes and I tried coaxing her into several of the inflatable slides and/or houses but she would not go in. I asked the manager for our money back since we just got there and he said no. I pleaded with him and told him the story and that we just paid five minutes ago but he would not budge. I asked for the name and number of his supervisor and he wouldn't give it to me. He gave me some stupid form to fill out without an address on it and told me that he would give it to his supervisor (Yeah, right). THis guy is an ***!! I waited a week before calling back to again try and get the name and number of his supervisor and when I called of course I got him again and he still would not give it to me and proceeded to hang up on me!! This place has no sense of customer service...this is 10.00 we were talking about here. Wouldn't it have just paid to give me a refund rather than being rude and potentially hurting business. I don't know who owns this place but I hope he/she realized it is being managed by a hot head!!!
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