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Businiess name:
J Allen Studio
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Review by:
citysearch c.
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Review content:
I loved this salon and was a loyal customer to J Allen Studio and Spa, that is until they messed up my hair. I had been a client of theirs for a couple years and never had a problem. The only time I was dissatisfied and asked for a refund, I was treated horribly by the owner. Now you have to understand that before asking for a refund, I simply asked that they correct the problem. They flat out refused! The only way they would fix my hair was if I paid them even MORE money. The owner of the salon called me a liar and accused me of just trying to get my hair done for free! I finally got a my refund after repeatedly calling for a week. Needless to say, my hair never got corrected either. Whatever happened to customer service? I highly recommend avoiding this salon, that is unless you enjoy poor service and rude beauticians.
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