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Businiess name:
Rita Rosa Bridal Boutique
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Review by:
citysearch c.
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Review content:
Go at your own risk! I rarely write bad reviews for businesses but I am truly shocked that this store is still in business. I bought a bridesmaid dress here. The issues started when I went to pick up the dress. I called prior to picking it up since it is out of the way for me and asked if I should make an appointment, I was told that was not necessary. I arrive at the store and no one even acknowledged or looked at me for 20 minutes and they were standing right there! Finally someone comes up to me and asks what I need. 10 minutes later they bring me the dress and the owner tells me I will have to wait 20 minutes to try it on (they have 3 dressing rooms and one they use as storage). I decided it was not worth it and took the dress home. When I tried on the dress it was not just a little big it was clearly several sizes too big. I went back to them out of necessity to get it altered and was given attitude after needing additional alterations. I made an appointment for the following Tuesday at 7:30 to pick it up with the owner ( the wedding was Saturday) and I come to a closed store with a sign in the window saying they closed at 4:30. No call or anything! Completely unorganized and unprofessional, go elsewhere!
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