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Businiess name:
Phoenix Salon & Day Spa
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Review by:
citysearch c.
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Review content:
I was referred by my sister . She had gotten an amazing haircut and i wanted to go there. So I set up an appointment and the day before got a call at 12:30 to confirm my appointment. Then at 5:30 i got another call saying my appointment had been canceled and to please call to reschedule. So i did...i rescheduled for 2:00 the next day. I got there at 1:30 and waited for an HOUR. At 2:30 I asked if i was going to be seen and they apologized a million times for scheduling me wrong. I was pissedoff and annoyed and walked out. They made no attempt to compensate for all the cancellations and re-schedules. Instead they wanted to reschedule me for the next weekend same time. Not a very good first impression.
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