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Businiess name:
Lofts Hotel & Suites
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Review by:
citysearch c.
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Review content:
My fiance and I stayed at the Lofts for Valentines day and ran into a miriad of problems with the 5th Ave romance package I had purchased as a surprise. The hotel staff failed to execute many of the "extras" I had paid for. However, the breakfast room service was great as were the in room massages. I called and talked to the manager later and she was very quick to offer remedy to our bad expereince. We'll see the 2nd time around....
Pros: amazing rooms, in room massages, bathrobes
Cons: over priced rooms, room service, lots of families
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