Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Minneapolis Plumbing & Heating
|
|
Review by:
citysearch c.
|
|
Review content:
In December 2009, I contacted Minneapolis Saint Paul Plumbing when the spray hose on my kitchen sink began leaking. I was informed that there was a fee of $68.50 for a plumber to come out and assess the situation, and that if I chose to have repairs done, this fee would be deducted from the cost of the repairs.
One of their plumbers (Tony) came out the next day. He unscrewed the top of my spray hose and examined it for approximately 90 seconds. He then sat down, flipped through some papers he had brought with him, and after about 5 more minutes presented me with an estimate for repairs.
The estimate contained two options. The first option was to replace the spray hose apparatus. The estimated cost for parts and labor was $450. The plumber told me, however, that I should ?think about replacing the entire faucet.? The estimated cost for this was approximately $850. I was suspicious of both of these estimates, and so I opted not to have the repairs done.
I then contacted friends and colleagues to get recommendations for other plumbers in the area. I phoned several of these. Each of these other plumbers told me that my problem could be fixed at best with a $0.05 o-ring, and at worst with a $12 replacement spray head. Each one told me that while they could come fix the problem for me, it would be a waste of my money since any homeowner would be capable of fixing this simple problem.
Appalled by the difference between $0.05 and the $850 that the Minneapolis Saint Pal Plumbing wanted me to spend, I called Minneapolis Saint Paul Plumbing, explained to the dispatcher what had happened, and requested my $68.50 fee back. My reason for requesting the fee back was that it was meant to be the cost for the plumber?s assessment, but I was given a faulty (and in my opinion, dishonest) assessment. A manager reviewed my case and the next day called me back to inform me that my $68.50 would not be refunded.
Cons: Ripped me off
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|