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Businiess name:
Neighbors Moving & Storage Denver
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Review by:
citysearch c.
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Review content:
went ahead with Father & Son Moving company because they have competitive prices and I had a bad experience with another company in Denver. We were quoted a great price for a small move and storage, and given an arrival time of 1:30. After numerous calls and several promises by the company that the crew would be coming, they showed up at 6:30. While the crew moved the stuff pretty quickly, they packed a few things in their own boxes without informing us of the price and come to find out later, they charged us $125 for two boxes and a roll of tape. The head of the crew told us that they would really help us out on pricing because they were so late, and that he would run the credit card after they had unloaded the truck at around 10:30. The next morning we get a phone call informing us that our stuff was now being held by them and would be auctioned off in 10 days because they tried to run the credit card at 1:30 in the morning for nearly $600 (our original quote was $285) and my bank put a fraud hold on the charge and would not let it go through because it was such a large sum of money at a crazy time of the night. They were unwilling to explain how or why they had charged so much, but said we had 10 days to pay the full amount in cash or our stuff would be gone.
To anyone looking to move, do NOT use this company. As if moving isn't stressful and expensive enough, you do not need all of the stress and surprises this company has to offer.
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