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Businiess name:
Renaissance Pools
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Review by:
citysearch c.
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Review content:
I would advise not to enter a contract with this company. They are deceitful and sleazy. They claim they can build a pool in as little as 3 weeks and it took over 9 months to complete ours. Their contract states that they will finish contruction within 180 however when they don't they claim they are not responsible for delays caused by circumstances outside their control such as weather, unavailibilty of materials, or laborers not showing up for work. It never rained once while they were supposed to be excavating our yard however they frequently never showed up for work on days promised and never returned our calls when we complained. They claim they do not use sub-contractors on all their ads but this is a lie also. They have several sub contractors that come to the home and they do not claim responsibilty for their cause in delays or problems. Their are hidden fees in the contract for permits and extra equipment that they never tell you about. Overall, this company was a bad experience to deal with. They were unproffesional and rude over the phone any time we needed to discuss any issues or problems. Anyone would be better off with a concrete pool. It's not worth the hassle and nightmare we experienced.
Cons: very slow installation, rude service
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