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Businiess name:
Rudolph's Bar-B-Que
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Review by:
citysearch c.
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Review content:
I give this place ZERO stars. Never in my life have I been treated like such scum for NO reason. Where do I even begin...
I showed up with some girls for a birthday party and since our entire party wasn't there yet, we were refused a seat. We finally decided to just get a smaller table so that we could sit and begin enjoying drinks and food. Our waitress immediately brought the manager over to explain a 20% gratuity on parties of 6 or more. 20 minutes later we received water with no straws. After that long of a wait my friend and I went to the bar ourselves to grab a drink. The manager came up to us, grabbed my friend by the arm and reprimanded her like a small child even though we told him our waitress was insanely slow (and it wasn't even BUSY!). Back at the table upon reviewing the menu we saw that in tiny print it says 18% gratuity for parties of 10 or more.... when we confronted 3 different managers (all claiming to be the superior of the other) on this ""typo"" we were told that it is what it is and to deal with it. LITERALLY. A few more people than expected showed up so we asked for more chairs and were told to figure out the seating issue on our own. LITERALLY. When a few guests were standing, the managers had the POLICE escort them out after HUMILIATING THEM in front of other patrons for trying to find out why they were being denied proper service. I could keep on going but I should stop.
Never in my life have I been treated SO poorly and been talked down to so insanely. This place will shut itself down if the management and awful service continues in this manner. The 3 boneheaded old men that pretended that they were the superior managers need to come down off their high horses before they go out of business. NEVER AGAIN will I return to this restaurant. I would rather starve than ever enter these doors again and be talked down to and treated like a farm animal! AWFUL AWFUL EXPERIENCE!!!!!
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