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Businiess name:
Baby Grand
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Review by:
citysearch c.
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Review content:
I wanted to shop local, but will be going to Babies R Us (or wherever else) after suffering through Baby Grand. They do have nice stuff, but such does not makeup for the litany of problems I had there.
First, the two shop ladies I worked with had nasty attitudes. For example, when a bleached blond Grand Ave trophy wife came in with calfskin boots and a camel hair coat, the shop lady abandoned my wife and me in mid-sentence to see to this higher caliber of customer.
What else? They sold us a faded and battered supposedly new item (to be discovered at home), then when we returned it, one lady winked conspiratorially at the other.
When we came in to pick up another product, we were casually told the item would be, at best, a month late (a call would have been nice), which was too late, so we bought the floor model because the baby is due any day. The owner said she'd give us a discount, but she later charged full price.
I wish I would have read the reviews before trying Baby on Grand (and dropping a grand). How hard is it to have a modicum of respect for your customers (those little people who pay for your meals)?
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