Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Basil Leaf Cafe
|
|
Review by:
citysearch c.
|
|
Review content:
I won't eat at Basil Leaf again because of a weird and very disappointing experience with the management. After finishing lunch, I left my camera sitting on the table. Some minutes later, I realized this and returned to find my camera missing. Of course, ""gone missing"" is a frequent fate of cameras and is hardly unusual, but there were very few customers in the restaurant at that time. When I returned later to ask about the camera, the hostess/manager was entirely disinterested in my questions from the beginning of our conversation, and clearly couldn't care less. She checked behind the counter where lost and found items were kept, and when the camera wasn't there, said I must have left it somewhere else. I replied that I was sure I had left it there, and she countered defensively by saying that nothing like this had ever happened in her 11 years there,that my ""story sounded funny"" - accused me of lying about losing the camera! - and then threatened to call the police unless I left immediately. No voices were raised during our conversation, it seemed clear that she just didn't want to deal with the situation. I was dumbfounded because at no time did she express any kind of sympathy or caring about the customer's concerns (for example, saying "" I'm sorry your camera went missing at our restaurant"" or ""I will try to look into this more tonight and will let you know what I find out""). I grew up working in my family's retail business, and I know customers can be a pain in the rear sometimes, but at the very least, they should be treated courteously. Cameras come and go, and realistically I was not expecting that they would be able to produce or replace it, but in my many years of being a customer I have never been treated with such indifference and hostility by business management.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|