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Businiess name:
Midwest Appliance Parts Co
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Review by:
citysearch c.
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Review content:
I picked up the parts I thought I needed to fix my dryer. After replacing the old parts, my problem remained. So, I called the guys at Midwest Appliance and they let me talk to their service representative who walked me through the steps of changing out a different part based on the symptoms I described.
When my efforts failed I called back one more time (a bit frantic), and the service man said he would be over later that afternoon to fix everything back up. In the end, I was only charged for the parts (even though he did a lot more work than he expected)! What fantastic customer service!!! Thanks so much Midwest Appliance! You've just gained a lifelong customer.
Pros: Helpful insight over the phone
Cons: No returns
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