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Businiess name:
Unique Party Rentals & Supls
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Review by:
citysearch c.
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Review content:
This is the most unprofessional company I have ever worked with. First off, their staff is horribly rude. They give you an attitude about everything. Second, the chairs and tables I rented were in poor condition. Third, they give you a time frame of picking up or dropping off the merchandise between 9am and 7pm, they won't call and in the end they don't show up. I took 3 different days off of work just to get the chairs and have them pick up. Lastly, they dropped off the rentals at the side of my house and told me not to bag it in the end. After the event, I placed the rentals exactly where they left them and did not bag as they had told me. One week later, when they picked up the rentals (yes they kept flaking and my house looked like a storage facility) they finally came and then charged me $40 because the produce wasn't in front of the house and bagged. I called to let them know that I was told by their employee to leave the rentals at the side where they dropped them off (as their contract also says ""place rentals where they are dropped off"") and that he said not to worry abou tbagging them. She replied ""That's your problem"". When I asked if I was going to get charged, she said ""I dont' know...probably"", I asked her to have her manager call me prior to charging my credit card. They charged it anyway and I never got a call. Of course, I disputed the unauthorized charge through my credit card. Stay away from this company! They are unethical, unprofessional and will ruin your event!
Cons: Horrible Customer Service, Rental chairs and tables in bad shape, Unprofessional
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