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Businiess name:
World Gym
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Review by:
citysearch c.
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Review content:
I have never posted a negative review before now. But the World Gym in Palm Desert, CA is one gym to stay away from! They act very unethically! I was talked into signing up for a month to month membership, which I was told I could cancel at anytime with 30 days notice.
However, lo and behold, when I did ask to cancel a couple months later, due to continued medical problems that made most working out difficult, and the generally poor maintenance of the gym equipment and bathrooms, and exactly 30 days before my next billing period, they played all kinds of games saying that I had to talk to the operations manager in person -- but unfortunately he was not available! That my writing out a notice of cancellation was not good enough (even though in the contract that was all it says is requested) and that it would have to be sent certified and received 30 days in advance, which was of course now impossible -- and so forth.
I left the club, immediately contacted visa and I am now in the process of disputing continued charges. But everyone should be aware how unethical this gym is. They have very slimy sales tactics and are always trying to talk people into joining -- very hard sell, but nothing necessarily wrong with this, except that they lie constantly about how one can end membership.
There are multiple reports on the internet (look up ""complaints World Gym""}, and lawsuits have been filed against this outfit in other states, as far as I have been able to determine. So beware!
Just as a side note -- I am currently disabled from an accident, which they knew about, and therefore I was very wary to make a commitment to any gym because my doctors did not want me to do any weight bearing exercise.
Even with all this, they did not hesitate to try to swindle me! If you want to support ethical business practices -- do not give your business to this organization.
Pros: Convenient to Palm Desert
Cons: Poorly maintained equipment, unethical sales staff
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