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Businiess name:
Franny's
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Review by:
citysearch c.
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Review content:
I've been to the restaurant a couple of times. The pizza pies are good but the waiting staff needs to IMPROVE. The other day, I was told on the phone that they provided takeout pizza. When I got to the restaurant, the waitress informed me that takeout at the particular time I arrived is not available because they are too busy. I informed her that I had been told just twenty minutes ago on the phone that takeout service was available. She in turn informed me that ""takeout is available, so long as the restaurant is not too busy to accommodate takeouts."" Needless to say, I found this super annoying and unbelievably unprofessional. Leaving customer's in a lurch is not good business policy, especially since there are other great wood oven pizza joints down the corner on 5th Ave.
Cons: not good use of space
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