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Businiess name:  Baby's First Images
Review by:  citysearch c.
Review content: 
We went to the location in Lawrenceville while in town visiting family. The experience with the girls working there was fantastic, and everything was going great until their printer started giving trouble. When the girl at the counter tried to call her boss, Chris, for assistance he was anything but helpful. He did not assist her over the phone and refused to come in and offer any help with the growing crowd becoming impatient with the delays. We spent close to three hours trying to resolve the issues, but Chris only offered us the option of returning for our pictures on Saturday, which could not happen as we are leaving on that Wednesday. When we asked to speak with Chris, he refused. We asked for a refund, seeing how we paid in full at the beginning, because they could not complete the services that we paid them for; he said if we have a problem we are welcome to leave. Chris is a downright coward, unprofessional, and dismissive to concerned customers who would have returned be it not for his disgusting attitude which had my pregnant girlfriend near in tears. A moment that should have been precious to us was trampled on and stolen by the tyrant, thief of an owner: Chris. I would like to give this business 0 stars, and I will spread my review to every site available to me. NO ONE SHOULD SUPPORT THIS BUSINESS while there are so many affordable, proffesional, and compassionate businesses in the same industry.

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