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Businiess name:
Baby's First Images
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Review by:
citysearch c.
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Review content:
HORRIBLE! The owner is VERY rude and does not honor guarantees they make. We used them for gender determination at their Lawrenceville facility in June. During the QUICK 10 minute ultrasound, the tech was unable to determine the gender of the baby until LITERALLY the very last second (yes, you are on a second clock for time!). She then guessed boy and after being asked how sure she was as I was skeptical, she said she was 'paint the room blue sure'. She said if she was wrong, we could come back for another ultrasound free of charge. So we then found out it was a girl from a REAL ultrasound tech at our doctor's office. After calling to schedule our 'free' ultrasound as promised, the man on the phone was VERY rude and not helpful at all. Getting the gender wrong is not the problem as it happens, the problem is their lack of customer service skills and inexcusable rude treatment! The end result was VERY poor customer service and a learning experience for us and a warning to everyone else. DO NOT USE THIS BUSINESS!
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