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Businiess name:
SPEAR Physical Therapy
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Review by:
citysearch c.
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Review content:
I have never before written a review for citysearch. My experiences with this practice compelled me to warn other women to STAY AWAY. This is the most unprofessional office I have ever encountered! Not only is their website inaccurate (hours are wrong, medical providers inaccurate), but their telephone number/answering service is nonsensical. I tried for THREE hours today to reach someone because of a UTI. I tried every option in their phone system with NO LUCK. I had my pharmacist try, no luck. Why I could not reach a nurse or receptionist, I'm not sure. At 4pm, I was somehow put through to their answering service, I explained my problem (pain) and finally got a call back from one of their receptionists who told me that I needed to come in to the office but then wouldn't give me a clear answer on their office hours today/tomorrow. When I was in tears because no one can see me or write a prescription tonight, I asked if I could go to the ER, she just stayed silent. This tops off the horrible experience I had with Kate, the nurse practioner. I was her first appointment of the day for my annual and she was already rushed and harried. Her exam made me feel violated. She was extremely judgmental and gave me no time to ask any questions (breast cancer is in my family). I have NO idea how this place stays in business. My only guess is that unsuspecting women try it because of its location and never go back. STAY AWAY! and spread the word. I am considering reporting them given their unprofessionalism.
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