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Businiess name:
Taylor/brooks Salon & Spa
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Review by:
citysearch c.
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Review content:
I called today and asked to get an appointment to adjust my hair color and haircut I received at the Alpharetta salon on September 20, 2007. I got an appointment with a different stylist just because my original hairstylist was not available. I then got a call from the salon saying that re dos had to be done within the first week and I would have to wait until Tuesday for an appointment with my original stylist. Due to my schedule that was not a possibility and I would have to wait for 2 weeks. Then it would not be a redo but a new color. I explained this to the salon and after I got the long lecture that I needed to use my original stylist and could not get until in Tuesday- they finally agreed to let me come today. After I thought about this conversation- I forgot to tell the salon that I did call yesterday and left a message and sent 2 emails yesterday- all of which were never acknowledged or responded to. I was impressed with the salon and staff until this today. I spent a lot of money there and all I asked for was a small adjustment on the color and cut.Needless to say, I did not go back there.
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