Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Jaguar-Porsche-Audi Nashville
|
|
Review by:
citysearch c.
|
|
Review content:
0 friends1 reviewManuel P.
Clarksville, TN
8/14/2011
I took my Jaguar there and tried to explain to the service consultant what was wrong with the j-shift lever not working properly nor the lights coming on to indicated which gear the transmission was in.
He covered the letters with his hands and told me that they were working but hard to see because it was daytime. I have to move his hands to see what he was talking about and had to explain that the lights would be red if they were actually on.
To make a long story short, they broke my shift knob and tried to tell me it was like that when I brought the car in and when I questioned the service consultant, he got disrespectful and rude with me.
He told me "" We didn't throw rice on the car and marry it, we just worked on it"". I told him that I should have known better because of the way I was treated previously there and was hesitant to bring the car in again.
He told me that maybe I didn't need to bring the car back again at which point I hung up on him. I called back and spoke with the sales manager and explained that I wanted to speak with the GM when I came to pick up the car.
He was apologetic but did not believe that the service consultant would have acted as he did. I don't know why I even bothered for he stood behind his mechanics poor workmanship which I pointed out to him and explained what had been done wrong.
What I learned from my two experiences with this dealer is that the people do not appear to be competent, knowledgeable nor care about the customers, that is unless you are there to buy.
It is nothing against the brand they sell but if you have to take it to them for repairs, I would prefer to buy from a dealer that actually take good care of their customers after a purchase.
The only reason they actually receive a star is because it is the lowest mark available but they do not deserve such a high mark and need to work at it.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|