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Businiess name:
4th & Swift
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Review by:
citysearch c.
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Review content:
I went to 4th & Swift last night for my birthday and I will never go back. I have never been so insulted by a restaurant. We sat down 30 minutes before the restaurant was to close, so my guest and I ordered all three courses with in 10 minutes of being sat. We did not get our entrees until 10:45, 30 minutes after our salads. After we finishing our entrees, the manager came by for a table check and offered us three desserts for having to wait so long for our entrees. We thanked her for the offer but only wanted one dessert to split between us. My guest suggested to manager that the restaurant take care of the my entree instead of the two desserts for the long ticket time on the meal, the manager kindly accepted the offer. We ask our server for the bill and she tells us that everything has been taken care of, meaning we do not have a bill. But then, five minutes later she brings us a bill for $75.00. My guest gladly pays for the champagne but the server never brings the change, $25.00, back to the table. So, we ask for the change and an email address to contact Jay Swift, the owner. My guest was going to write the owner about our dining experience. Then owner comes to the table and asked us what was the problem in a very a accusatory tone. Then he proceeds to tell us that we have been rude to his staff, which was completely untrue. He cut off my guest in mid-sentence and would not let her finish her comment. Then he looks at us said that we came in looking for something for free, we got it, and it is time for us to leave as he walks away from our table. My guests and I were floored by that statement. Needless to say, that ruined my birthday dinner.
Pros: Service
Cons: Long time on entrees, the owner's attitude
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