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Businiess name:
DeKwa, elements of hair
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Review by:
citysearch c.
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Review content:
I had appt for color & cut. Confirmed 2 days before appt, but the NIGHT before I got a message that my stylist couldn't cut my hair, but I could still get it colored.
I'm in N.H. so it's inconvenient & costly for me to drive 3 hrs to only do half of appt. They close at 4pm so I couldn't find out if someone else could cut my hair.
9:30am next day I'm told another stylist can cut it. I request the owner & they say yes, but prices are more than orig. stylist by $30! I told them I had a coupon & they said it wan't for the owner & offered NOTHING, so I canceled.
I can't believe they didn't offer ANYTHING & weren't more curtious. If this says ANYTHING about the way business is run, I'm glad I didn't waste my time.
Cons: clearly don't care, about getting new, customers
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