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Businiess name:
Foot Solutions
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Review by:
citysearch c.
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Review content:
I went into Foot Solutions this afternoon for heel pain. I have never had such a bad experience in a retail store. I felt that I was judged based off of my age (23) and I was wasting the salesperson's time by working with me. The whole experience lasted about an hour. It took 20 minutes before my feet were measured and I never even saw an arch support, nor tried one on. After looking at my feet for 10 minutes, I was told by the salesperson that I had Achilles tendinitis, nerve damage on both feet, and early stages of plantar fasciitis. After being told about all of these foot ailments, I then was recommended to wear a metatarsal pad and heel cup in my shoes, but didn't need arch supports. I'm sorry, but why would I want to buy Dr. Scholls looking gel inserts if I had such extreme foot ailments? It doesn't make sense. Then I was told the arch supports would be too expensive ($599 a pair) and I should just buy better shoes. Who told you that I couldn't afford the cost of a pair of arch supports? Nobody. I was also told I wouldn't be able to wear the same arch support in my tennis shoes and flats. I was never even given a pair to try on and I only was given a pair of tennis shoes and high heels as recommended footwear. I asked the woman what she recommended and was repeatedly told she didn't know without seeing my entire shoe collection. So, I was told to bring all of my shoes back into the store, then I'd be able to find a solution to all of my supposed foot problems. On another note, a few customers came in during the very beginning of my consultation and since she was the only salesperson on the floor, she told them she'd be with them in a moment. I'm sorry, but are you hinting that our consultation is over and I should leave? I've never felt such distaste for a company before, but I'd would never recommend this company to anyone. If you're looking for overpriced inserts that won't work in more than one pair of shoes, criticism for your particular taste of footwear (high heels for me), and overall brushed off attitude, then Foot Solutions is the place to go
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