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Businiess name:
AUTOS DIRECT ONLINE
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Review by:
citysearch c.
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Review content:
I purchased an Xterra from juan. Four days before I picked it up I test drove it. The check engine light was on. juan promised it was an o2 sensor and it would be fixed when I came back to buy it. I live 2 hrs away. On the way home after I bought it the check engine light came on again and when you went over 35mph it felt as if you were driving on rumble strips. I called juan the next day and he told me to have a diagnostic run on it and call him back. I found out it was the o2 sensors, the front brakes were bad and it had bad u joints. I called juan who had me bring it back. They did fix the brakes and u joints and the check engine light was off. AGAIN on the way home the check engine light came back on. I spoke with juan and nikki the service mgr who both said they would pay for the o2 sensors. They have since quit taking or returning my calls. They told me when I first bought it if I gave them a good review they would give me $100, so if they are getting good reviews they are paying for them. I am stuck with a vehicle that was supposed to be fixed before I picked it up and is still broken. I am forced to go through consumer protection at this point. My advice....get everything in writing before you buy from them.
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