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Businiess name:
Overland Cafe
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Review by:
citysearch c.
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Review content:
We had booked a table for Sunday morning. I arrived on time but I was told that I need to wait until at least half of the group was there. The lady on the front desk was awfully rude when she conveyed this message to me. She gave no importance to her customer and dealt with me while talking to other colleagues and totally ignoring my presence there. I agreed to wait since it was the restaurant policy. But, it kind of felt that the policy was only for colored people!!! May be if I was white I would have been treated differently/better. I am an India. 3 out of 5 of my group arrived and we asked to be seated. Then the manager came and told that they need to have the whole group before they seat us! Com'on! What's your problem? We went there once before as a big group of 12 people and this was our second time and probably the last time. I don't understand the point of booking a table when you have to wait anyway. The food isn't even anything great. We go there only to have a nice chat not for the food. And now after being treated this way, the Cafe is going to be out of our list of favorites.
Pros: Okay Cafe for casual chitchat, not for food!!
Cons: Bad Customer Care
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