Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Crate & Barrel
|
|
Review by:
citysearch c.
|
|
Review content:
We always loved Crate and Barrel and enjoyed visiting their store in Manhattan and were happy with most of the small purchases we made. That was until we decided to go for a large scale item that required delivery. We ordered the Cabria Buffet and matching Hutch Top. Both items were delivered in seperate boxes obviously. The hutch top was fine, even though there was a small defect on the corner of one of the bottom rails. The Buffet however was a different story. It was is such bad shape that we think it was just dropped off a truck somewhere. The back panel of the piece was detached from the top. The back of the top piece was severely broken in several places. All the joints on the front bottom of the piece was separated. We called and complained and they scheduled to have the broken piece picked up and the replacement delivered a week later. When re received the second delivery of the same piece we unpacked it to discover that it was also badly damaged AGAIN! Major broken pieces on the back of the unit, broken splintered sides. So we called them again and they have scheduled to have to delivered again for the 3rd time. I am expecting this 3rd delivery to be more of the same, and if it is I will be returning the complete unit which cost almost $1300. Please remember that it took 2 weeks to receive the first unit and another week in between each of the other orders. I am so disgusted with this company, and find myself still hoping for a miracle because there furniture is so beautiful. I would not recommend buying any big furniture items that requires delivery.
Pros: Beautiful furnitre pieces which are nice to look at in the store
Cons: Horrible hirrible horrible customer servie and delivery.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|