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Businiess name:
Royal Way Limousine, Inc.
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Review by:
citysearch c.
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Review content:
Here is my experience with this company, not really serious.
I took the package with a welcome sign with my name at JFK airport for 8 people (me and my family in law) to Manhattan with a LIMO.
I must say they were even supposed to check for my flight arrival time.
Moreover, we arrived exactly on time.
But, surprise, no sign with my name!
You can imagine the complicated situation to deal with 7 tired people of your family(in law!).
But after a 15 min wait and a few requests to some people around, we finally met someone telling is from that company.
It's after the time of loading our luggage and 10-minute of journey that someboy from Royal Way Limo called me to tell me he was (finally) arrived on site...
that's when I realized that the driver was not from the company.
Despite this non-delivery(more than 30 min of delay!), Royal LIMO (not really royal) charged me 100% of price on my credit card... it's simply a theft!
So you can imagine that I'm really disappointed with the way they manage their service and their customers.
In short, a company to avoid at all costs... runaway! ;-)
Woucash.
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