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Businiess name:
Vai Restaurant & Wine Bar
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Review by:
citysearch c.
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Review content:
My girlfriend and I enjoyed a delicious Pear Salad and Ravioli. The food is not exceptional in the grand scheme of things, but considering the price and in comparison to all the other wine bars on the Upper West Side who just offer Panninis, Cheeses and Meat; the place is great! There is only one but- and a big one. BUT, the service here is so horrible, I just won't return. The older manager was pounding glasses of wine at the edge of the bar and our server could barely speak English. When we inquired about the food and the wine- she knew absolutely nothing. We ordered salads and pastas, which all came out together. The food was dropped off at our table, and in such a small place, we could not get our server to come back. A glass of water- forget about it. Corked wine. We sat there with our corked wine, and it wasn't until our food came before we could mention it to anyone who would listen. Perhaps, there marketing strategy is to make the prices so cheap that there is low expectation. So what!
Pros: cheap
Cons: very poor service
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