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Businiess name:
Colorado Athletic Club Downtown
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Review by:
citysearch c.
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Review content:
I just finished a dispute over charges with them recently with the famous business watchdog group that sounds like Bitter Busyness Bureau (citysearch flags the real name of the bureau as inappropriate for some reason). They have a Bitter Busyness Bureau rating of ""F"" I didn't get the reimbursement I wanted, but that complaint could have gone on forever because they must have people who only deal with Bitter Busyness Bureau complaints and are dedicated to being as deceptive as they can with them. Long story short, they canceled their contract with the pool at the Hyatt without telling their customers. I only used the pool, never once stepped into the gym except to get my Hyatt parking ticket stamped. So when I found out the pool contract ended, two days after the first day of the month, I told them I wanted to cancel. Since I missed the 1st of the month deadline (by 2 days, mind you) to give them a 30 day notice of cancellation, they said they'd have to charge me for 2 more months. I told them that if I would have known 30 days ago that the pool contract had ended, I would have done so. Many emails and phone calls later and filing a complaint with the Bitter Busyness Bureau, they still got me for $70 I shouldn't have had to pay them.
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