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Businiess name:
Town Shop Bridal
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Review by:
citysearch c.
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Review content:
Well, I wish I had read the reviews before I purchased my daughter's prom dress at the Town Shop. I just had the most awful experience there and I am still seething. I will NEVER shop there again and I urge EVERYONE out there to do the same. The owner is an ***hole and I can't believe he has been in business as long as he has. We went there three weeks ago for the fitting. They told me to come back today and that the dress would be steamed and ready to go. We get there and I immediately see that the dress was wrinkled. An extremely rude woman (short, older, heavy weight, short hair) said it looked fine (but it clearly did not) but agreed to press it. I said okay and we waited for 15 minutes. The dress still clearly had wrinkles in it, so she said she would press it again. I spent nearly $400 on it (plus another $65 for the shoes), so I think it should have looked perfect. She comes back and it still didn't look great and I noticed there was a pull on the fabric on the back. When I pointed this out, she said it wasn't there and got really nasty. Then the owner (I will assume this was Gary- tall, older bald man) comes out and became quite verbally abusive to me and my daughter. He yelled at us and embarrassed us in front of the whole store. If I could bring him up on charges I would. He made her cry (which is really a nice thing to do to a sweet 18 year old looking forward to going to her senior prom) and we just left the store. Unfortunately, this jerk will continue to behave like a psycho because he can. I am sure if his crusty old store was located out of such a bum**** place and he actually had real competition, he would go out of business right away.
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