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Businiess name:
Cafe Luluc
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Review by:
citysearch c.
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Review content:
My friend got the Tortellini, and right away noticed that there was something strange about his meal, I thought they were potato skins, then saw the wwwww shape between two pieces of cardboard. We got the manager over and explained that that was not part of the meal and he said, ""ohh?"" and walked away with the plate still in front of him and out of site for almost 10 minutes. Finally our waiter came over and said, ""I understand that there was something wrong with your dish"" and smiled? I thought he was joking so asked him to repeat, he then said ""I talked to the manager and we will remove it from the bill, anything else"" this whole time not one I'm sorry was ever uttered. He finally brought the bill and I asked for exact change, I've never NOT left a tip ever in my life. I was baffled by the lack of response and shear non chalant attitude of all the staff, by the way the manager never, never came back to our table. I've gotten a better reaction and apology when Starbucks gave me the wrong drink, (not 2 pieces of cardboard 1x2 in my friends plate from obviously frozen tortellini) maybe the staff at Luluk needs to spend a week with a barrista at starbucks or a cashier at mcdonalds.
Pros: Fiber in your food
Cons: Cardboard in the tortellini - imagine what I didn't find
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