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Businiess name:
Portofino Waterfront Dining
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Review by:
citysearch c.
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Review content:
Don't waste your time or money. Horrible Service, a Chef that can't run a kitchen, the food was tasteless. A manager that shouldn't be in this business - rude. It took an hour and a half to get our food. We were a table of 7, received four rolls, four glasses of water, no napkins, never got the second bottle of wine ordered, but we were charged. The owner told one of the gentlemen at our table he was a F*&$#@)A&%. The waitress took only two orders for appetizers then walked away, seemingly on some drug. It was a comedy of errors. We weren't ALLOWED to place our entire order, only appetizers. Then, When our Apps did arrive, I wasn't ALLOWED to place a salad order, I was told I should have done that with the appetizer order. We never heard of such a thing. At the end of the meal, finally, we were given one huge bill, and our delightful waitress said ""You figure it out."" To add insult we all were automatically charged 20 percent gratuity. That's when things got nasty. The owner argued with all of us, calling us names, using profanities, after a bill of almost $550.00. We never did get that extra bottle of wine. Read all the reviews for this establishment on dineout and tripadvisor. We're contacting the Chamber in Port Charlotte and lodging complaints. This was the most horrible experience.
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