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Businiess name:
Spanish Language School INC
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Review by:
citysearch c.
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Review content:
The school has both good and not so good points. On the good side a student is able to request different teachers. While some of the teachers know the language but are not effective in delivery, there are others who are both knowledgeable and effective. There is no prior assessment administered to determine a student's strengths or weaknesses. Materials used are old, tattered ,and torn. Students' schedules are changed at the last minute but the owner expects students to provide 24 hours' notice when changing schedule. When sessions end, the student is rushed out as the teacher immediately exits to accommodate the incoming students. There is no summary of objectives at the conclusion of class. A quick homework assignment is offered which is sometimes unrelated to the lesson. Parking is always a problem and the site itself has an offensive and peculiar odor that prevails. I do feel like the owner has not learned to exercise diplomacy to all students under all circimstances. She can be quite rude. Frankly, when we did not agree on an issue she literally hung up the phone. Having paid this woman $350.00, I was both astonished and offended. Prior to this incident I had planned on continuing and on some level regret that the owner did not exercise better business practices. That was the end for me. If I am paying someone for a service and I feel devalued in any way, that person will never have the opportunity to repeat those behaviors. My money is better and gladly spent elsewhere. Further, I don't believe in any way that I have wasted money but I have since found another means of continuing my Spanish instruction. I would love to have more language schools open in the city and can't for the life of me understand why there are so few. This school has great potential and will probably continue until someone else competes in the market. Competition always makes one better.
Pros: staff is genuine
Cons: parking
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