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Businiess name:
Diamond Pools
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Review by:
citysearch c.
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Review content:
I knew I wasn't the only person ripped off by this company. Every negative review that I read sounded like words coming straight from my mouth. I hired Diamond Shotcrete in 2006 and heard from them regularly until I gave them my deposit. I had to beg and plead with them to come and work on my job. My salesperson, Joyce, was as smooth as glass. She always knew the right thing to say to calm me down and make me believe all was okay with my job. They constructed my waterfall wall with the wrong materials and installed the wrong tiles, and Charles Farrell had the nerve to tell me, through Joyce because he never spoke to me, that I would not like the tiles that I picked out and I would be upset later if I had them, so he refused to put them in. Of course, he didn't refund me for the upcharge on those tiles. He held up the closing on my house due to the incompletion of the pool. I paid another pool contractor $12,000 to complete it and clean the mess left in my yard. My pipes were not buried, you can acually feel the vibration of the water going through them, standing on the ground, and I have several leaks. I sued for damages in 2007, he didn't show up in court, then when I was awarded a default judgment, he countersued me citing that I had lied, but he didn't show up to court to defend his own suit against me. No good, deadbeat. Joyce Whitcomb - Charles Farrell When you encounter those names in any business RUN!!!
Pros: Absolutely NONE
Cons: Too many to name - sleazy business practices
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