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Businiess name:
Zip's Drive In
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Review by:
citysearch c.
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Review content:
My grandmother, who is 70 years old and my grandfather who is almost 80 years old and suffers memory loss drove to Zips on Friday night to have dinner. When she came out her car did not start she did not have cell phone and the Zips staff would not let her use their phone to call me. She was scared because it ws just about dark and she was stranded, plus she also had my grandfather who can't be left alone for a minute on he will wonder off. After she just spent her money in their place of business, they are going to refuse a 70 year old women whose car is broken down in their parking lot the use of local call. Some of their own customers let her used the phone to call me. I am so upset about the way they choose to handle an old women. I will never eat at another Zips again. What would have happened to her and my grandfather after it was completely dark, it could have been a bad situation. I will let everyone that I meet and all of my friends and family not to eat at any of your establishments. If that was your 70 year old grandmother, how would you feel? Very bad customer service, right after she spent her social security money on eat food at Zips.
Cons: Bad customer service
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