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Businiess name:
Captiva Club
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Review by:
citysearch c.
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Review content:
Ok I have never in my life written a review, but I decided to take the time to warn people about this apartment complex. I have lived at Captiva Club for about 2 years. My first complaint is that their website is a 100% false advertisement, the pools the yard ""picnic area"" (that I HAVE NEVER SEEN"", the apartments, the gym look nothing like what they have on there website. The pools are cracked infested with bugs they do not clean them. I have never seen a picnic area and I walk around the complex everyday. the apartments are poorly constructed and infested with termites and roaches. the walls are dirty, the carpets are stained and the air condition systems are always needing maintenance, the gym is overly cluttered with equipment and half of the equipment doesn't work they are all outdated. The yards are poorly kept, it takes them forever to mow them, and there is dog poop everywhere, i cant let my children run outside because of all the dog poop. Most of the residents don't keep their dogs on leashes when they walk them. the maintenance crew are nice but speak horrible English and everythime that they come out to fix something we are given no details of the problem or even if the problem has been fixed. Our AC unit was broken and they kept having to fix it for 2 months straight they cam e out every week to try to fix the problem, in the meantime we were being charged for our ac that was running constantly and would not shut off when we turned the ac off just when the breaker was off....so for 2 months we were charged for a problem the maintenance was not able to fix and instead of replacing the unit they just kept ""band aiding it we were told that we would be reimbursed for the charges on the electricity bill, but when they sent it to cooperate they denied being responsible for the charges. the problem was that the ac was cooling the house to 68 degrees even when we have it set to 75. IT is a poor apartment complex and these complaint are not just from me they are the same problems and complaints i hear from my neighbors. Please save your money and pick a better place.
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