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Businiess name:  PC Guys
Review by:  citysearch c.
Review content: 
First off i guess this is my fault according to kara (manager). I had a Playstation 3 serviced by this company only because they claim they are faster than the warranty service provided by Sony. My Playstation 3 experienced a YLOD ( Yellow Light OF Death ) and i was going to send it in for repair however i noticed a company advertising on Craigslist was claiming they could repair them quicker than Sony could do it and i figured why not... I took my PS3 into this company and a girl named kara who claimed to be the manager said they fix them alot faster than sony and have done it many times. I DIRECTLY asked her if this would remove the warranty with sony and she said NO. I decided to let them fix i. My first complaint - When i got it back they had wiped the PS3 hard drive so all my content and music was gone. My second complaint - After about 1 1/2 months after the repair it happened again.. This time i called pc guys to find out they only warranty the repair for 30 days and i would need to pay the amount again. It was time to send my PS3 to sony i was simply tired of these games. 1 week later after sending to sony i get a call from them explaining this unit was not able to be fixed under warranty due to a 3rd party opening and burning the system board. I feel i was lied to by PC GUYS! I will never use them again for anything. Im out of a PS3 a good chunk of money and gained a bit of insight.

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